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Admin & PA · AI agent

The follow-up you meant to send is the money you left on the table

Enquiries and replies bury themselves in the inbox, and the follow-up depends on you remembering it. The Inbox Agent watches the inbox and the forms, drafts the replies, and keeps the next action visible.

This is the office admin and personal assistant role. A full-time admin is about $65,000 a year. The Inbox Agent runs the role for a fraction of that and reads every message the minute it lands.

It sits above the tools you already run, your CRM, accounting, email and phone. We don’t replace your software, we replace the work done on top of it.

The problem it fixes

Email and web forms arrive faster than a working owner can read them. Good enquiries get read, meant-to-reply-later, then forgotten under the next twenty messages.

Follow-up is where deals are won and it is the first thing to slip when the day gets busy. The customer who needed one more nudge quietly goes cold.

What the Inbox Agent does day to day

One agent, one job. It works inside the systems you already use, not another app to check.

Watches the inbox

Reads incoming email and web enquiries as they land and sorts customers from suppliers from noise.

Drafts the reply

Prepares a reply in your wording so a response is one review away, not a blank page.

Keeps follow-ups visible

Holds the next call, message, due date and unpaid invoice in front of you so nothing depends on memory.

Flags what matters

Surfaces the messages that need you and keeps the routine out of your way.

Where it stops and asks

Every agent has a permission ceiling. Anything sensitive stays under approval, and the first two weeks run supervised. More autonomy is earned by correct work, not assumed.

Draft

Prepares replies and follow-up messages for your review.

Approve

Anything customer-facing or sensitive is sent only after a person signs off.

Act

Sorts, labels and schedules the follow-ups you have set as safe.

Stop

A complaint, an unusual request or a rule conflict goes to a person.

Audit

Every read, draft and sent message keeps a receipt.

How it is built around your business

  1. We map one week of the work. Inputs, decisions, systems, exceptions and approvals for this role, in your business.
  2. We build the agent on your tools. Your systems, your wording and your rules, right down to how you word a reply. Nothing off the shelf.
  3. Two weeks supervised. It runs alongside you while we tune it against real work and prove the approval rules hold.
  4. We prove one result. A real task completes end to end with a receipt, a human approval where required, and a measurable outcome.

See the full office crew or explore AI reception.

Start with the role that costs you the most

Book a short audit. We find where the time and the jobs go missing, then put the right agent on it first.

Book an AI opportunity audit