Answers from your business
Use your approved opening hours, service information and frequently asked questions. Anything outside that knowledge goes to the team.
Your team is busy.
Your callers still need an answer.
AI phone reception for tradies on the tools and restaurants in the middle of service. Answer common questions, capture the right details and hand over the calls that need a person.
Take the job details.
Keep your hands on the tools.
Build the call flow around your trade, service area and availability. Get a useful handover, not just a missed-call notification.
- Capture the caller’s name, number, job type and suburb.
- Ask about the job and preferred callback or appointment time.
- Route urgent requests through your agreed escalation process.
- Send the details to the person or system handling the next step.
Your rules. A clear handover.
Choose when reception answers: selected hours, after-hours or overflow when your team cannot pick up. We scope the coverage and fallback around the way you run the business.
People when they’re needed
Agree which calls should transfer, who gets notified and what happens if nobody answers.
Bookings that mean booked
Without a supported booking connection, reception takes a request for your team to confirm. With one, availability and confirmation rules are agreed and tested first.
Test before switching over
Review the greeting, voice, normal calls, exceptions and handovers before putting reception on your customer-facing number.
Let’s map your calls.
Tell us your business type, busiest times, approximate call volume and current phone or booking setup. We’ll scope the coverage, integrations and ongoing cost separately from general AI operations.